Your privacy matters to us, and we want you to feel comfortable and confident when you use our website. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
We collect information to provide a safe, smooth, and reliable betting experience. The information we gather includes:
1.1 Information You Provide Directly
- Name
- Email address
- Phone number (if you choose to provide it)
- Date of birth
- Payment details needed for deposits and withdrawals
- Identification documents for verification (as required by law)
1.2 Information Collected Automatically
When you use Smart Casino Hub, we automatically receive technical information such as:
- IP address
- Device type and browser
- Pages you visit and actions you take on the site
- Login times, session information and similar data are used to prevent fraud and maintain security
We collect this to keep the platform safe, improve performance and ensure fair play.
1.3 Cookies and Tracking Tools
We use cookies to remember your preferences, understand how you use the site and enhance your overall experience. You can manage cookie settings through your browser at any time.
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Process deposits, withdrawals and bets
- Keep your account and our platform secure
- Verify your identity when required
- Provide customer support
- Send updates, promotions or important notifications
- Improve the website and personalize your experience
We never sell your personal information. Your trust is important to us.
3. Sharing Your Information
We share your information only when it is necessary. This may include:
3.1 Service Providers
We work with trusted partners who help us process payments, verify identity, prevent fraud, operate the site and analyze performance.
3.2 Legal Requirements
If required by law or regulatory authorities, we may share information to comply with investigations or requests.
3.3 Business Transfers
If Smart Casino Hub ever undergoes a merger, acquisition or restructuring, user data may be transferred as part of that process. If that ever happens, we will make sure your information stays protected.
We do not share your information for unrelated advertising or marketing.
4. How We Protect Your Information
We use industry-standard security measures to protect your data. This includes encryption, secure payment channels, monitoring tools and internal access controls. While no system can ever promise perfect security, we work hard to maintain a secure environment for all our players.
5. Your Rights and Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Update or correct your information
- Request that we delete your data, when legally allowed
- Withdraw consent for certain uses
- Opt out of marketing emails
If you want to exercise any of these rights, just reach out to us. We are here to help.
6. Age Restrictions
Smart Casino Hub is only for users who meet the legal gambling age in their location. We do not knowingly collect information from anyone under the legal age.
7. International Transfers
If your information is transferred outside your country, we take steps to ensure it stays protected under strong privacy standards.
8. Changes to This Privacy Policy
We may update this policy occasionally. When we do, we will update the “Last updated” date at the top. Significant changes will be clearly communicated.
9. Contact Us
If you have questions, concerns or feedback about this Privacy Policy, you can contact us at:
Email: hello@smartcasinohub.com
Website: www.smartcasinohub.com
We’re always here to help.